Email to Case

The Email to Case Solution is a powerful automation process which eliminates the need for manual data entry and the incident management of Cases in Microsoft Dynamics CRM.

In today’s competitive market place, resources are limited and its not always a cost-effective or efficient solution to commission a call centre or have dedicated telesales support.

The Email to Case Solution makes business sense in these circumstances whilst enabling you to provide full transparency and the highest standard of support to your customers.

 

User Guides and Fact Sheets

Email to Case - User Guide

  • .pdf
  • 0.80MB

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