Microsoft launched Dynamics 365 in November 2016 which at a high level, brings together Dynamics CRM and Dynamics AX. 

Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Start with what you need, add applications as your business grows. Rethink what’s possible for your business when you:

  • Better engage customers
  • Empower employees
  • Optimize operations
  • Reinvent products and business models


With the Dynamics 365 release Microsoft announced some changes to the licensing plans available. Removing the minimum requirement for 5 users licenses and introducing the following licensing options:

  • Team Members
  • Plan 1
  • Plan 2
  • Individual Apps (Sales, Field Service, Customer Service, Marketing)


Dynamics Licensing Plans


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