Microsoft have a very comprehensive guide on all of the different Dynamics 365 licenses available and exactly what you are entitled to. It is 60 pages in total and available from here: Microsoft Dynamics 365 Licensing guide.
However, if you would like a quick comparison of the key differences we have created a very easy-to-follow comparison below. This doesn't cover all aspects but it does give a good flavor on the most important restrictions on the Sales Professional License versus the Sales Enterprise.
Feature |
Sales Professional |
Sales Enterprise |
Price |
£49.00 per user/month. | £71.60 per user/month. |
Users |
No minimum or maximum number of active users. | No minimum or maximum number of active users. |
Availability |
Only available for a cloud deployment. | Available for both on-premise and cloud. |
Entities, flows, queues etc. |
Limited to a maximum of
|
Unlimited custom entities, flows, queues etc. |
System Entities |
Have the ability to create and manage the following entities: Leads, Opportunities, Accounts, Contacts, Activities, Campaigns, Marketing Lists, Products, Price Lists, Quotes, Orders, and Dashboards |
Have the ability to create and manage the following entities: Leads, Opportunities, Accounts, Contacts, Activities, Campaigns, Marketing Lists, Products, Price Lists, Quotes, Orders, and Dashboards |
Cases |
Basic case creation capabilities. | Basic case creation capabilities. |
Inbuilt Functions |
Below inbuilt functions not available
|
All available to use. |
Cloud Storage |
Does not include an additional per-user capacity entitlement. |
Additional storage will accrue.
|
Power Apps |
Does not include entitlement to run custom applications or access custom Power Apps portals. |
Unlimited access across custom apps and portals. |
Customer Voice |
Does not include entitlement for D365 Customer Voice surveys. (Can be an add-on purchase). | Includes default capacity for up to 2000 survey responses per tenant/month. |
Connects to |
Able to connect to Outlook, Microsoft Teams, Excel, and Power BI. | Able to connect to Outlook, Microsoft Teams, Excel, and Power BI. |
Reporting and Analysis |
Allows export to Excel and Real-Time Sales Reports and Dashboards. But limits to 5 Report Customisations |
No limitation on Report Customisations. |
Here are just a selection of our Partners and Clients