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Microsoft Teams provides you with Audio/Video Conferencing, a comprehensive Phone System and Team Chat. Full suite of remote working tools for you and your business.

 

Chat from anywhere

Share your opinion, and keep in touch with your colleagues or customers.

 

Meet from anywhere

Instantly go from group chat to video conference with the touch of a button. Teams of 10 or 10,000 can meet in one place, no matter how many places they’re in.

 

Collaborate from anywhere

Never do that frantic, searching-for-files thing ever again. In Teams you can access, share, and edit Word docs, PowerPoint, and Excel files in real time.

 

Call from anywhere

Never yell “who just joined?!” ever again. Use Teams calling, Phone System, Calling Plan1, or Direct Routing to take the stress out of conference calls.

With the new Microsoft Business Voice Plan and Phone System Plan you get the following features available:

 

 Feature

Notes

Busy on Busy

New or incoming calls can be rejected with a busy signal

Call escalation

Easily go from a 1:1 to group calling with screen sharing, video and more

Call Park

Park a phone call and others can answer by entering the code

Call Quality Dashboard

Monitor and trouble your calling deployment

Caller ID Masking

Calling Transfers and Handling

Consultative transfers, Forwarding, Safe, Hold, block, and transfer to PSTN

Click to call

One click or touch to call

Cloud Auto Attendants

Cloud Call Queues

Cloud Voicemail with Transcription

Voicemail with transcription that is stored in your Exchange mailbox

Custom Contact Groups

Group your contacts in Teams

Custom Ring Tones

Makes it easy to know when it is your phone ringing

Dial Plans

Direct Routing

Bring your own telco and use with Teams Calling

Direct Routing dashboard

Monitor connections between Session Border Controllers and Direct Routing

Do not Disturb and Breakthrough

Block unwanted calls while allowing important callers to ring you

Dynamic Emergency Calling

Support for requirements such as e911

Extension Dialing

Full Delegation Support

allowing other to answer calls on behalf of others

Group Call Pick up

Easily answer your teams calls and configure from Teams Settings

Location-Based Routing

Configure how PSTN calls are handled based on the regulatory environment

Media Bypass (Direct Routing)

Shorten the media traffic path and hops for better performance

Microsoft Calling Plans

Easy and fast setup with Microsoft as your dial tone provider

Number Porting for Calling Plans

Port your existing numbers into Microsoft Calling Plans

Out of Office support

Routing Rules

Screen Sharing from chat

Secure Calling between Tenants

Easily make calls with other companies who also use the Microsoft Cloud

Shared Line Appearance

Simultaneous Ringing

Have your choice of devices ring for incoming calls

Speed Dial

Configure the Teams client with your important numbers to save time

Teams admin center

Centralized management for your calling deployment in Microsoft Teams

Teams and SfB Calling

Use VOIP between these products and avoid unnecessary PSTN charges

Three-way PSTN calls

No special conference licenses needed

TTY Support

  • 16 Mar 2020
  • Office 365

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